Privacy policy
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In short
- This website presents the MIA digital signage software. On our forms we only ask for what we need to answer your request.
- Analytics and marketing cookies run only if you consent.
- We do not sell your information; we share it only with the providers we use, and only as far as needed.
- Form requests are deleted after 2 years by default.
- You can use your rights under Turkish data protection law at any time.
Who we are
This website is run by Erbe Bilişim Ve Teknoloji Ltd. Şti. Address: Yeşilköy Mah. Atatürk Caddesi EGS Business Park No:12/1 Bakırköy / İstanbul. E-mail: destek@miasignage.com.tr. Phone: +90 (530) 933 26 75. We, Erbe Bilişim Ve Teknoloji Ltd. Şti., are the data controller for your personal data.
What this policy covers
This policy covers the website at miasignage.com.tr and its forms. The MIA software itself runs on our customers' own servers. The content, user and screen data an organisation processes in its MIA panel stays on that organisation's server; MIA does not send this data to us, and we do not access it unless the organisation allows us to, for example for support. That organisation is the data controller for that data.
What we collect
Information you give us on forms
On the contact, demo, trial license and quote forms we ask for your name, organisation, e-mail address, phone number, sector, number of screens and your message. When you send a form, we also record the version of the privacy notice you accepted and the time you accepted it.
Information recorded automatically
To prevent misuse of the forms, we store your IP address not in plain form but as an irreversible hash. We also record your browser details and the page you sent the form from. If you arrived through a campaign link, the campaign parameters in that link are added to your request. (If the IP address is also stored in plain form, say so here.)
Cookies
Necessary cookies are required for the site to work. Analytics and marketing cookies are used only with your consent. Details are in our cookie policy.
What we use it for
- to answer your request and provide a demo or trial license,
- to prepare a quote and, if a contract follows, to take the necessary steps,
- to protect the forms against spam and misuse and keep the site secure,
- to meet our legal obligations,
- with your consent, to measure how the site is used and see how our ads perform.
Legal basis
We process your information under Turkey's Personal Data Protection Law No. 6698 (KVKK), based on the explicit consent you give with the checkbox on the form, steps related to entering into a contract, our legitimate interest (answering requests and preventing misuse) and our legal obligations. Analytics and marketing cookies rely on your explicit consent only. (If you address visitors in the European Union, add the legal bases and rights under the GDPR here.)
Who we share it with
- Our hosting provider: (provider name, country).
- Our e-mail provider: (provider name, country).
- Notification service: (for example Telegram, if used).
- Google and Meta: only if you consent to analytics or marketing cookies and the service is enabled on the site.
- Google reCAPTCHA (if enabled on the site): to verify form submissions; your IP address is passed to Google during verification.
- Competent public authorities: only where the law requires it.
Some of these providers may be located outside Turkey. Transfers abroad follow Article 9 of the KVKK: (basis for transfer).
How long we keep it
Form requests are kept for 2 years by default and then deleted. Period applied: (retention period, 2 years by default). If a contract follows, we keep the related records for the periods the law requires.
How we protect it
The site runs over HTTPS and only authorised people can access form records. (Add the other technical and organisational measures in place.)
Your rights
Under Article 11 of the KVKK you can ask whether your data is processed, request information about it, ask for it to be corrected or deleted, learn which third parties received it and claim compensation for damage. You can withdraw your consent at any time. To use your rights, write to destek@miasignage.com.tr or to Yeşilköy Mah. Atatürk Caddesi EGS Business Park No:12/1 Bakırköy / İstanbul, stating your name, contact details and your request. We answer within 30 days at the latest.
Changes
We may update this policy from time to time. The current version is always on this page, and you can see the date of the last update at the top.
Contact
For any privacy question, write to destek@miasignage.com.tr or to Yeşilköy Mah. Atatürk Caddesi EGS Business Park No:12/1 Bakırköy / İstanbul.