Manage screens without walking to them
Does a screen look stuck, or does it need a software update? Send the command from the control centre; the player confirms it, and you see the result in the panel.

Every command is acknowledged
The control centre is where you send commands to the screens you select. The player acknowledges each command it receives, and you follow in the panel which screens carried it out.
In large installations commands go out gradually so the server is not overloaded.
- Update program and update settings
- Update software
- On and off: blanks the screen to black or brings the picture back
- Restart, report and identify
- Clear storage and reset
What the commands do
- Update program, update settings: make the screen fetch its latest program and settings again.
- Update software: moves the player to a new version. The Android app gets the update from your own server.
- On, off: blanks the screen to black or brings the picture back. This is not a power command; the TV stays on.
- Restart: restarts a player that has got stuck.
- Report: asks the player for its current status.
- Identify: helps you find which physical screen a panel record belongs to.
- Clear storage, reset: during troubleshooting, empties local storage or resets the player.
Step by step
- Select screens in the control centre.
- Choose a command and send it.
- Follow the players' acknowledgements in the panel.
Limits
Commands only arrive when the screen is connected to the server. On and off only blank the screen; they do not cut its power. Power management through Samsung MDC, HDMI-CEC or RS232, and taking remote screenshots, can be built for your installation.
Which command when?
If a screen shows old content, start with update program. If the picture is frozen, try restart. Clear storage and reset are heavier steps; use them when the other options have not helped.
Related features
Controlled deployments
Per-screen status for every deployment.
Offline screen alerts
Find out at once about screens you cannot reach.
Players and devices
Which player runs on which device.
Try remote management on your own screen
Test the control centre and its commands on your own screens with a 30-day trial license.